Jeroen de Groot is product manager of Systemic Cause Investigators, the team responsible for postmortems of P1 incidents and Major Incidents in ING. He has 20+ years of experience in Major Incident Management in ING. First in the Central Major Incident Management team for the Netherlands, later as product manager for Global Major Incident Management. Since March 2025 he is leading the new team for Systemic Cause Investigation.
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