COBIT Process Maturity and Process Capability

Process maturity has been a core component of COBIT for more than a decade. Determining the level of process maturity for given IT-related processes allows organizations to determine which processes are essentially under control and which processes represent potential “pain points.” The concept of process maturity in earlier versions of COBIT was adopted and adapted from the Software Engineering Institute’s Capability Maturity Model. In COBIT 5, process maturity has been replaced by the concept of process capability. This is based on the ISO/IEC 15504 standard “Information technology—Process assessment.” ISO/IEC 15504 and the process capability model in COBIT 5 define six capability levels (0–incomplete, 1–performed, 2–managed, 3–established, 4–predictable, 5–optimizing).

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