Support & FAQ

We are happy to help. Before contacting us, please check the FAQ section on this page for answers. 

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  • How to register and access Square Table webinars on WebinarGeek 

    ISACA Netherlands Chapter has transitioned all Square Table webinars to WebinarGeek for a better and more seamless experience. Follow the steps below to ensure a smooth registration and access process. 

    Step 1: Register for the Square Table webinar 

    1. Visit our event calendar and select the webinar you want to attend.
    2. Click “Register” and fill in your details. 
    3. Submit your registration and check your email inbox. 

    Step 2: Verify your email address 

    1. After registering, you will receive an email from noreply@isaca.nl asking you to verify your email address. 
    2. Click the verification link in this email to confirm your registration. 
    3. If you don’t receive this email, check your spam folder and mark noreply@isaca.nl as a trusted sender. 

    Step 3: Receive your personal webinar link 

    1. Once your email is verified, you will receive a confirmation email with the subject “You’re registered for the Square Table Webinar!” 
    2. This email contains a personalized access link. 
    3. Important: Click the “View Webinar” button in this email. This is your unique link and cannot be shared. 

    Step 4: Join the Square Table webinar 

    1. On the day of the webinar, click the “View Webinar” button from your confirmation email. 
    2. Ensure you have a stable internet connection and use an updated browser for the best experience. 
    3. If you experience technical issues, refer to WebinarGeek’s support page or contact us at squaretable@isaca.nl. 
  • Can I share my WebinarGeek access link?

    No, the “View Webinar” button is personalized and only works for you. Each participant must register separately. 

  • I lost my WebinarGeek link

    Search for the email with the subject “You’re registered for the Square Table Webinar!” 

    If you can’t find it, contact us for assistance. 

  • I did not receive my WebinarGeek link

    • Check your spam/junk folder. 
    • Add noreply@isaca.nl to your trusted senders and re-register if needed. 

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