Beste bezoeker, u bezoekt onze website met Internet Explorer. Deze browser wordt niet meer actief ondersteund door Microsoft en kan voor veiligheids- en weergave problemen zorgen. Voor uw veiligheid raden wij u aan om een courante browser te gebruiken, zoals Google Chrome of Microsoft Edge.

ISACA Square Table: Operational Resilience. The new normal for keeping services running

  • Evenementen
  • ISACA Square Table: Operational Resilience. The new normal for keeping services running

ISACA Square Table: Operational Resilience. The new normal for keeping services running

Date

21 oktober 2020 (woensdag)

Time

19:00 - 20:00

Cost

Gratis/Free

Local Time

  • Timezone: America/New_York
  • Date: 21 oktober 2020 (woensdag)
  • Time: 13:00 - 14:00

Operational resilience is the adaptability of an organisation to maintain its business services in the face of (turbulent) internal or external changes or events. It is related to, but different from Business Continuity: Operational resilience concerns measures in normal day-to-day processes, whereas Business Continuity prepares for and deals with disruptive events (i.e., disasters and crisis). Operational resilience is gaining importance with the increasing dependency of consumers on digital services, and with the increasing – business strategic as well as regulatory – focus on customer experience. Operational resilience of many organisations is put at test during the COVID-19 crisis, where enduring crisis modus is becoming a new normal – for example in Working from home.

Speaker: Mirna Bognar

In my presentation I will present a practical approach for implementing operational resilience. The approach is based on Google’s Hierarchy on reliability and regulatory developments in UK and EU, but contains a twist in terms of ability to monitor, ability to respond, ability to learn, and ability to anticipate.

I will address the following topics:

  • Setting the operational resilience targets for business services: examples of operational resilience targets and measurement models, relation with IT assets
  • Controls regarding ability to monitor: monitoring strategies for business services and IT assets
  • Controls regarding ability to respond: responding to operational incidents/issues in business services and IT assets
  • Controls regarding ability to learn: problem management/root cause analysis
  • Controls regarding ability to anticipate: resilience-by-design measures in business service design, IT architecture, or operations such as testing resilience, release procedures, capacity planning etc.

The focus in the presentation is on how to define “good controls” that will steer to meeting the operational resilience targets.

CPE (PE-Punten)

1 CPE


Date

21 oktober 2020 (woensdag)

Cost

Gratis/Free

Time

19:00 - 20:00

Local Time

  • Timezone: America/New_York
  • Date: 21 oktober 2020 (woensdag)
  • Time: 13:00 - 14:00

Spreker

  • Mirna Bognar
    Mirna Bognar
    ING

    I have been with ING Bank since 2010, working in the field of Information Risk management with bank-wide scope, including information risk, data management, operational resilience, information privacy, information security, cybercrime resilience, etc. Before joining ING Bank, I worked at one of the Big Four in IT audit. I hold a PhD in Computer Science, the CISSP and CISA certifications, and Dutch Executive Master’s in IT audit. I worked for many years as researcher and associate professor at the Computer Science Faculty at the Vrije Universiteit Amsterdam, and for more than ten years as a lecturer at the IT-audit post-graduate education at the Vrije Universiteit Amsterdam – so we might have met before.

Location

Online Webinar
ISACA NL Chapter

Organizer

ISACA NL Chapter

Plaats een reactie

Deze website gebruikt Akismet om spam te verminderen. Bekijk hoe je reactie-gegevens worden verwerkt.

We gebruiken functionele en analytische cookies om ervoor te zorgen dat de website optimaal presteert. Als u doorgaat met het gebruik van deze site, gaan we ervan uit dat u hiermee akkoord gaat. Meer informatie vindt u in onze Privacyverklaring.